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Privacy & Data Protection

Privacy Policy Batuan88 – Personal Data Protection for Malaysia Players

At Batuan88, your privacy is not merely a legal obligation — it is our sincere commitment to every member. This document clearly explains how we collect, use, store, and protect your personal information.

Last updated: 1 June 2026
256-bit SSL Encryption
Data Stored Securely
No Data Sales
Controlled Access
PDPA Compliance
batuan88 Privacy Commitment

Six core pillars that underpin how Batuan88 manages and protects your personal data.

High-Grade Data Encryption
All personal information you submit to batuan88 is protected with 256-bit SSL encryption — the same standard used by major banking institutions in Malaysia. Stored data is also encrypted using AES-256.
Data Not Sold to Third Parties
Batuan88 does not sell, rent, or share member personal data with any third party for commercial marketing purposes. Your information belongs to you — it is not our business commodity.
Strict Internal Access Controls
Only authorized personnel who require access for operational purposes may view member data. A role-based access control (RBAC) system ensures no staff member accesses data beyond the scope of their role.
Personal Data Protection Act Compliance
Batuan88's Privacy Policy is built in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA). We respect your right to know, access, and correct the data we hold about you.
Time-Limited Data Retention
Your personal data is only retained for as long as necessary for the stated purposes or as required by law. Once no longer needed, data will be securely deleted or anonymized.
Marketing Communication Controls
You may opt out of all marketing communications at any time through your account settings. We respect your preference and will not send promotions without your consent.
Your Rights as a Batuan88 Member

Under the Personal Data Protection Act 2010, you have several important rights regarding your personal data.

Right of Access
You have the right to request a copy of the personal data we hold about you at any time.
Right to Rectification
If any of your information is inaccurate or out of date, you have the right to request immediate correction.
Right to Erasure
Under certain circumstances, you may request that your personal data be deleted from our systems.
Right to Object
You may object to the processing of your data for direct marketing purposes at any time.
Right to Portability
You have the right to receive your data in a machine-readable format for transfer to another provider.
Right to Restriction
You may request that the processing of your data be restricted under certain circumstances while an issue is being resolved.
Contents
1

Introduction

This Privacy Policy describes how Batuan88 ("we", "Platform") collects, uses, discloses, and protects your personal information when you use the platform, website, and services we provide.

As a platform operating for Malaysian players, batuan88 is committed to complying with the Personal Data Protection Act 2010 (PDPA) and all applicable related legislation. We take this responsibility seriously because your trust is the foundation of our relationship.

By using the Batuan88 platform, you agree to the collection and use of information as described in this Privacy Policy. If you do not agree, please discontinue use of the platform immediately.

This Privacy Policy applies to all information collected through the Batuan88 website, mobile app, live chat, email, and any other communications between you and our platform.

2

Personal Data We Collect

Batuan88 collects your personal data through various methods — some provided directly by you during registration, and some collected automatically as you use the platform.

Data You Provide Directly

Data Type Example Information Purpose of Collection
Identity Information Full name, IC/passport number, date of birth Identity verification (KYC), legal compliance
Contact Information Phone number, email address Account communications, notifications, support
Financial Information Bank name, bank account number Processing deposits and withdrawals
Supporting Documents MyKad copy, bank statement KYC verification, fraud prevention

Data Collected Automatically

When you use the batuan88 platform, our systems automatically record certain technical information:

  • Device information: device type, operating system, phone model and browser version
  • Network information: IP address, connection type and internet service provider
  • Usage data: pages visited, games played, session duration and access times
  • Transaction data: deposit, withdrawal, wagering and wins history
  • Communication data: live chat records and customer satisfaction surveys
3

How We Use Your Data

Batuan88 uses your personal data for lawful, specific, and transparent purposes. We do not use your data beyond what is necessary for the following purposes:

  • Account management: create, verify and maintain your account on the platform
  • Transaction processing: process deposits, withdrawals and related financial activity
  • Identity verification (KYC): meet anti-money laundering compliance requirements
  • Fraud prevention: detect and prevent suspicious activity or unauthorised use of the platform
  • Customer Support: help resolve enquiries, complaints and technical issues
  • Platform improvement: analyse usage patterns to improve the user experience
  • Service communications: send important notifications related to your account, security and transactions
  • Marketing communications: send promotional offers and bonuses (with your consent only)

Batuan88 never makes automated decisions that significantly affect you based solely on automated data processing without human review. Every important decision involves review by our team.

4

Data Sharing with Third Parties

Batuan88 does not sell your personal data. However, in the course of lawfully operating the platform, we may share your data with the following parties under limited and controlled circumstances:

Authorized Service Providers

We use trusted third-party service providers to support platform operations — such as payment processors, cloud providers, and identity verification companies. All such providers are bound by strict confidentiality agreements and are only permitted to use your data for purposes we direct.

Legal Requirements

Batuan88 may disclose your data to authorities such as the police, the Malaysian Anti-Corruption Commission (MACC), or other regulatory agencies where required by court order or applicable law.

Platform Rights Protection

In cases of confirmed fraud, system exploitation, or necessary legal action, Batuan88 reserves the right to disclose relevant data to lawyers, legal counsel, or parties involved in the related legal proceedings.

Batuan88 is not responsible for the privacy practices of other websites or platforms accessed through links on our platform. Please review the privacy policy of those platforms separately.

5

Data Storage and Security Measures

Batuan88 employs a multi-layered security infrastructure to protect your personal data from unauthorized access, disclosure, alteration, or destruction.

Technical Security Measures

  • 256-bit SSL/TLS encryption for all data transmitted between your device and our servers
  • AES-256 encryption for data stored in the database
  • Multi-layer firewall and intrusion detection system (IDS)
  • Two-factor authentication (2FA) for internal admin access
  • Real-time account activity monitoring with automatic anomaly alerts
  • Regular data backups to geographically separate locations

Procedural Security Measures

  • Mandatory privacy and security training for all staff
  • Regular security audits and penetration testing by independent third parties
  • Clear incident response procedures that are regularly tested
  • Role-based access controls updated on a regular basis

Data Retention Period

Active account data is retained for the duration your account remains active. Once an account is closed, your data is kept for the minimum period required by law (typically 7 years for financial records) before being securely deleted or anonymized.

In the event of a data breach affecting your information, batuan88 is committed to notifying you within the timeframe required by law and taking immediate remedial action.

6

Cookies and Tracking Technologies

The batuan88 platform uses cookies and similar tracking technologies to enhance the user experience and enable certain features to function correctly.

Types of Cookies We Use

  • Session cookies: Required to maintain your login session. Automatically deleted when you close your browser.
  • Preference cookies: Saves settings such as your preferred language and display preferences.
  • Analytics cookies: Helps us understand how players use the platform for internal improvement purposes.
  • Security cookies: Helps detect suspicious activity and protect your account from unauthorized access.

You can manage or delete cookies through your browser settings. Please note that deleting certain cookies — especially session cookies — will affect platform functionality and may require you to log in again each time.

7

How to Exercise Your Rights

Batuan88 respects and facilitates the exercise of your privacy rights. To exercise any of the rights described in this Privacy Policy, you may contact us via:

  • Live Chat: Available 24/7 within the platform — the fastest way to submit data rights requests
  • Email: [email protected] with the subject "Data Rights Request"
  • FAQ Page: Review FAQ page us for step-by-step guidance

We will process your request within 30 days of receipt. For complex requests, we may require additional time and will notify you in advance. We reserve the right to verify your identity before processing any data rights request to ensure the security of your account.

Data rights requests are completely free. batuan88 does not charge any fees to process valid access, correction, or deletion requests from members.

8

Changes to This Privacy Policy

Batuan88 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in privacy practices, legal requirements, or new platform features. Each new version will be published on this page with a clear update date.

For changes deemed material — such as changes to the types of data collected or how it is used — batuan88 will endeavour to proactively notify members via in-platform notifications or their registered email before the changes take effect.

Continued use of the batuan88 platform after any changes are published will be considered acceptance of the latest version of this Privacy Policy. We encourage you to review this page periodically.

9

Contact Our Privacy Officer

If you have any questions, concerns, or complaints regarding how Batuan88 handles your personal data, we encourage you to contact us directly. Batuan88 takes every privacy complaint seriously and is committed to resolving them promptly and fairly.

If you are not satisfied with our response, you have the right to file a complaint with the Department of Personal Data Protection Malaysia or the relevant regulatory body.

For privacy complaints requiring immediate attention, please contact us via our platform's 24/7 live chat and indicate that your complaint relates to data privacy.

Your Data Is Safe Here. Play with Confidence.

Batuan88 protects your privacy with bank-grade security technology. Register today and enjoy a safe, fair, and enjoyable gaming experience.

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